Returns

If you are in any way unhappy with your goods, items you want to return for a refund or an exchange will be accepted within 30 calendar days of delivery (Worldwide). Items returned outside that period will only be refunded if the return has been authorised by our customer service team.

When sending items back it is the customer’s responsibility that it reaches us safely and within the return time frame. For this we recommend using a tracked service.

Please note, returns on purchases with gift cards can only be exchanged/refunded to the gift card balance.

To begin your return please email info@trixyorin.com with Returns in the subject.